Refund & Return Policy
How do I return an item(s)?
1.Return Shipping Costs:
Customers are responsible for covering the shipping costs of returning the item(s).
2.Refund Process:
Refunds will only be issued after we have received and inspected the returned item(s).
3.Return Timeframe:
To be eligible for a return, you must initiate the process within 7 days of receiving your order.
4.Return Address:
Please send your returned item(s) to the following address:
Level 1, Tower 233
Castlereagh Street
Sydney, NSW 2000, Australia
5.Packaging and Documentation:
Ensure the items are securely packaged to prevent damage during transit. Include your order details (e.g., order number, name, and contact information) with the return to avoid delays in processing.
For further assistance, feel free to contact our customer service team. Thank you for your
Refund Policy
You will get a refund if the product(s) are returned, evaluated and found eligible for return within 15 working days.
For all prepaid orders, we do offer a refund on Visa, Mastercard, American Express, Eftpos, Google Pay, Shop Pay, UnionPay, Apple pay. However, this is not applicable for cash on delivery orders.
1.Return Shipping Costs:
Customers are responsible for covering the shipping costs of returning the item(s).
2.Refund Process:
Refunds will only be issued after we have received and inspected the returned item(s).
3.Return Timeframe:
To be eligible for a return, you must initiate the process within 7 days of receiving your order.
4.Return Address:
Please send your returned item(s) to the following address:
Level 1, Tower 233
Castlereagh Street
Sydney, NSW 2000, Australia
5.Packaging and Documentation:
Ensure the items are securely packaged to prevent damage during transit. Include your order details (e.g., order number, name, and contact information) with the return to avoid delays in processing.
For further assistance, feel free to contact our customer service team. Thank you for your
Refund Policy
You will get a refund if the product(s) are returned, evaluated and found eligible for return within 15 working days.
For all prepaid orders, we do offer a refund on Visa, Mastercard, American Express, Eftpos, Google Pay, Shop Pay, UnionPay, Apple pay. However, this is not applicable for cash on delivery orders.